Improving Your Emotional Intelligence

Emotional Intelligence (EI) is our ability to understand the emotions and behaviours of ourselves and others. Unlike IQ, EI is something we can improve on and develop and improving our emotional intelligence could open up new avenues for us in our careers and in our private lives. This seminar gives an insight into the main areas of emotional intelligence, how they’re useful, and how to improve your own emotional intelligence.  

The recording will be available for all Citizens Information Board employees to watch from 18th September and will remain available for 30 days.