Platform FAQ For Service Providers
What is the pricing structure for events?
The pricing structure will vary depending on the event requested by the employer, but this information will be visible to you before accepting any events.
When will I start getting notifications?
The Spectrum Wellness Wellbeing Marketplace will be launching in early April 2019. By that time we will have processed your application and set up your profile.
If I join the network am I considered an employee of Spectrum Wellness?
No, you will not be an employee of Spectrum Wellness. You will be asked to accept our Terms of Service upon successful application. Should you accept, your profile will be created and you can begin to connect and work in the Wellbeing Marketplace!
What do I do if employees contact me after providing a service at their corporation?
If you are contacted by an employee about further services please either contact Spectrum Wellness or instruct the employee to reach out to their employer about booking further services.
Do I need to bring my own equipment?
Yes. You will be required to supply and transport all necessary equipment required to complete the accepted event.
How will I be paid?
You will receive payment for your service from the client via third party payment processor, Stripe. In order to receive these payments, you will be required to set up a Stripe account if you do not already have one.
Once your account has been set up, you will receive payment for your service approximately 7 days after the client has transferred the money to your Stripe Account. There is no need for invoicing or POs.
Visit the links below for information on how your stripe account will work:
https://stripe.com/docs/connect/standard-accounts
https://stripe.com/docs/payouts
Where will I work?
You will be given the option to select your available working region as part of the application process. Once successfully registered, you will received event notifications based on the region you have given your availability to work. Your available working region can be updated at any point after you have successfully registered.
Corporate events will be carried out on-site, as such, this will vary in relation to where the corporate building is located. This information will be available to you before accepting an event.
How many hours of work do I need to complete?
There is no minimum amount of hours you are required to work. Your only working commitment is to the events you have accepted as posted by the employer.
What type of jobs will I be performing?
Depending on the service you register to perform on the platform, you may be doing seminars, workshops or one-to-one consultations. You decide the jobs you feel most comfortable performing.
Who will I be working with?
Our corporate clients will post event requests in the employer portal of the Spectrum Wellness web app. This will appear on your profile according to your profession and available working region.
Here, you will see what clients have posted the jobs, so you will be able to determine who you would be working with before accepting a job.
What qualifications do I need?
Depending on the service you wish to provide, there are different required qualifications for different regions, these can be found on the application form.
What positions are available?
Visit here to see all available service offerings. You are free to apply for as many different types as you see fit, however, each will have a unique application process according to the qualification requirements.
Can I apply to offer multiple services?
Yes, there is no limit on the amount of positions you can apply for, however, you must be qualified to perform these services.
Click here to view all the service offerings available. Any further services you successfully register to provide can be added to your existing profile on Spectrum Wellness and you will receive event notifications in relation to the role.
How do I apply?
Visit here to see all available service offerings. Click into a position, check the requirements and click apply to fill out an application form.
Once you have submitted the form it will be reviewed by our panel of experts to assess your suitability for the role.
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